Why Work with us?
When do my points expire?
Points are valid for 12 months from the date they are earned. We’ll send you a reminder 30 days and 7 days before they expire so you never lose out.
Can I use my Wellness Club membership at all Healthy U stores?
Yes — your membership works at all 47 Healthy U outlets across Kenya, and online at healthyu.co.ke.
How do I move up to the next tier?
Tiers are based on total points accumulated. Keep shopping and engaging — as your points grow, you’ll automatically unlock Silver, Gold, and Platinum benefits.
Can I share my membership with my family members?
Currently, membership is personal and linked to one phone number. We’re exploring a family membership feature — stay tuned!
How do I register for events and retreats?
Event details and registration links are shared via WhatsApp Community, email, and on the Events page of our website. Members get priority access to limited spots.
I am having trouble redeeming my points in-store. What should I do?
Speak to the store manager or contact our customer support team on WhatsApp or email info@healthyu.co.ke — we’ll sort it out quickly.
Points expiry note — IMPORTANT
Points expire 12 months from the date earned. We send reminders at 30 days and 7 days before expiry — redeem in time so you don’t lose your rewards.
Your wellness journey starts here.
Join over 60,000 members already on their wellness journey with Healthy U.